SocialH4ck LLC

Data deletion

Last updated: October 29, 2026

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1. How to send the request

Send an email to:

The subject line must be exactly Data deletion request.

2. What to include

• Your full name.
• The email address of the BUNXT account.
• If the request covers WhatsApp: the phone number and, if you have it, the WhatsApp Business Account identifier.
• If the request covers Facebook or Instagram: the Meta user ID, if you have it, and the name of the Page or account you connected.
• What you want deleted: WhatsApp data, Facebook or Instagram login data, or the whole account.
• If you use an agency workspace, the workspace or brand name.

3. Verification

Before we delete anything, we check that the sender is the person concerned or the customer who controls the account. We may ask you to reply from the account email or to confirm a detail only the account holder would know. We do not delete data from a message we cannot tie to that holder.

4. Response time

We respond within 30 days of a verifiable request. If the case is complex, we tell you about any extension, and the reason, before that period ends.

5. What we delete

Once the request is verified, we delete or anonymize the personal data you asked us to remove and that we control. Depending on the scope, that includes:

• Account data: name, email, workspace settings, and invited users tied to that account.
• WhatsApp data we stored for that customer: phone numbers, profile names, message content, media (images, audio, video, and documents), metadata (identifiers, timestamps, and WhatsApp Business Account identifiers), and delivery and read status.
• Facebook and Instagram login data: name, email, profile photo, Meta user ID, identifiers of connected Pages, Instagram accounts, ad accounts, and WhatsApp Business Accounts, and the access tokens for that connection.

Backups are overwritten or deleted on the normal cycle, which can take up to 90 days. We do not use them to restore an account that has been deleted.

6. What we keep because the law requires it

We keep billing records that accounting or tax law requires us to retain, for up to 7 years. That includes subscription status, billing country, and the payment identifiers needed to document the charge. We do not keep the full card number.

Those records are not used to provide the service or to message anyone on WhatsApp. The rest of the personal data covered by the request is deleted.

7. Remove BUNXT in Facebook

Removing the app on Facebook stops BUNXT from receiving new data from that account. It does not by itself delete data we already store. For that, send the email in section 1.

1. Open Facebook.
2. Go to Settings & privacy, then Settings.
3. Open Apps and websites (Settings > Apps and websites). On some accounts this screen is inside Accounts Center, under information and permissions.
4. In the list of active apps, select Bunxt.
5. Choose Remove.

On Instagram, the equivalent path is Settings and activity, then Accounts Center, then Apps and websites. Remove Bunxt from the active apps. Then email us if you want data we already stored to be deleted.

8. Contact

More detail on processing is in the Privacy Policy and the Terms of Service.